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GDPR Information

Last Updated: August 19, 2026

Our Commitment to Data Protection

vibrant-spire.com is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection legislation. This page provides specific information about your rights and our obligations under these regulations.

Data Controller Information

The data controller responsible for your personal information is:

vibrant-spire
142 West George Street
Glasgow G2 2HG
United Kingdom

Email: [email protected]

Your Rights Under GDPR

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data. We will provide this information within one month of receiving your request.

Right to Rectification

If personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be limited by legal obligations to retain certain records.

Right to Restrict Processing

You may request that we limit how we use your personal data in specific circumstances, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

We do not currently engage in automated decision-making or profiling that produces legal or similarly significant effects.

Exercising Your Rights

To exercise any of these rights, contact us at [email protected] with sufficient information to verify your identity and specify which right you wish to exercise.

We will respond to requests within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Contractual Necessity: Processing required to fulfill service agreements
  • Legitimate Interests: Maintaining client relationships and improving services
  • Consent: Marketing communications and optional data collection
  • Legal Obligation: Compliance with regulatory requirements

International Data Transfers

We primarily process data within the United Kingdom and European Economic Area. If data is transferred outside these regions, appropriate safeguards are implemented in accordance with GDPR requirements.

Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected or as required by law. Specific retention periods include:

  • Client project records: 7 years following project completion
  • Inquiry records: 2 years from last contact
  • Marketing consent records: Until consent is withdrawn
  • Financial records: As required by tax and accounting regulations

Data Security Measures

We implement appropriate technical and organizational measures to ensure data security, including:

  • Encryption of data in transit and at rest
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and updates
  • Staff training on data protection obligations
  • Incident response procedures for potential data breaches

Data Breach Notification

In the event of a data breach that poses risks to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours of becoming aware of the breach, as required by GDPR.

Third-Party Processing

When we engage third-party service providers who process personal data on our behalf, we ensure they provide sufficient guarantees regarding data protection through contractual arrangements.

Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with a supervisory authority.

For the United Kingdom, the relevant authority is:
Information Commissioner's Office (ICO)
Website: ico.org.uk

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Updates to This Information

We may update this GDPR information to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.

Contact for Data Protection Inquiries

For questions regarding data protection or to exercise your GDPR rights:

Email: [email protected]
Address: 142 West George Street, Glasgow G2 2HG, United Kingdom

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